How to use the SerLive solution?
Taking the decision to change your booking system can be scary...
First, it means that you need to train your staff
Secondly, it means that you have to teach your members to use the on line software and change their today's behavior.
After, you want to be sure that the timing is right, and you don't know how to manage the transition...
Well, at SerLive we are going to help you during this period.
First, we advice you to get familiar with the software for the time you need. It means that you will replace your pencils and paper sheets by the Internet application right away. Only your staff will be able to use the program, book courts, manage members, create the on line pro-shop...
Then, when all your staff will feel totally comfortable, you will "open" the court booking to selected members or to all of them.
That way, you will be able to answer their questions easily and you will not feel anxious about the transition.
The SerLive solution is so easy to get familiar with, that you and your staff will rapidly feel confident that the transition will be perfectly received by your members.
Concerning the timing, you are probably wondering when you should get the program...
We believe that if you decide to get your staff using it first, you can start using the SerLive software whenever you want... It will not require a large amount of your time... even better, it will start saving time right away!
To have more details about these advice, do not hesitate to contact us.